Our clients have all shared the need for improving their operational or financial performance. The solutions we deliver rarely fall into the mainstream model and therefore are unrivalled in the sector.
“TigerLime were recommended to Quintain to assist and provide end-user expertise during the early design stages of a PBSA development of 770 units in Wembley. As this wasn’t part of our core offering it was vital that the advice we received reflected the requirements and needs of the student accommodation market, in order that the asset would be attractive to both occupants and operators. Sean was able to use all of his expertise and technical knowledge to input into design decisions from an end-user and operator perspective; ensuring that the design progressed with these requirements in mind, whilst also retaining flexibility as no operator had yet been selected. This input managed to not only enhance and improve the existing design but also maximise asset value and ensure that when prospective operators undertook their due diligence, changes were kept to a minimum thanks to robustness of initial design. TigerLime’s assistance was invaluable to the team and played a crucial role in the successful design development, securing planning consent and eventual sale of the scheme.”
Jamie Wheeler (Senior Project Manager) Quintain
“LaSalle Investment Management engaged with TigerLime in 2021 to provide expert PBSA experience and input on three assets, managed through three different mandates. Sean spent time with us to fully understand our needs and previous experiences before diligently managing a third-party manager retender process for the assets. A thorough market assessment and client recommendation was provided within agreed timeframes. The management transition was overseen, along with contractual negotiations, until the successful party was fully onboarded on the assets. We would have no hesitation in using TigerLime’s services again and recommending them to anybody seeking expert PBSA input.”
Natalia Kolotneva MRICS (Head of European Living and Hospitality | Asset Management) LaSalle Investment Management
“On behalf of Harmsworth, Gerald Eve’s Property and Asset Management team retained TigerLime to advise and negotiate a management agreement for student accommodation in Bristol. This was a sensitive task with strict time boundaries. TigerLime used their extensive expertise and their relationship with the management company involved to conclude a thorough review and agree a contract. The level of detail was impressive as was Sean’s dependable reporting and communication throughout. At every stage I was confident that discussions and progress were on going. Once completed we had asked TigerLime to be retained to review and agree annual budgets and check quarterly payments and accounts. I highly recommend Sean and TigerLime as they are clearly experts in ‘all matters student’ and have the respect of the market which enables them to execute complex but also simple transactions maintaining lasting relationships with all parties.”
Yvonne Smith MBA FRICS (Partner) Gerald Eve
“TigerLime was appointed to provide Due Diligence and a Market Review for student housing development in London. Assessments of the student / private rented sector accommodation market were provided, along with assistance with design development of the proposed scheme. As well as an Operational Review of the future asset, TigerLime provided an invaluable service with excellent knowledge of the student housing sector and all work was completed on time with a great attention to detail.”
Adam Keats (Director) Canfield Freehold Ltd
“We appointed TigerLime again as previous work has always been of a high standard and demonstrates a deep understanding of the sector. In this instance a review of a specific market was required to aid the development appraisal and internal decision making. TigerLime delivered on time and with a great level of detail. We would recommend their services to anyone seeking assistance in the sector.”
Tony Markey (Co-Owner & Director) Markey Group
“We retained TigerLime in 2018 to advise on the Management of our Mark Royal House project in Belfast. Sean demonstrated an unrivalled knowledge of the local market and set our expectations accurately. He subsequently worked with us to shortlist suitable providers to take over the management of the project for us and stopped at nothing until a suitable provider was appointed. Thanks to his efforts, we can now feel that the building is in safe hands. We could not have done it without the benefit of his knowledge, expertise and determined approach.”
Michael Lister (Non-Exec Director) Progressive Property Investments
“Blackstone engaged with TigerLime to provide client representation on our Victoria Hall portfolio and to provide a strategic review of the portfolio. TigerLime’s recommendations on CAPEX, OPEX, Income, Management Structure and rebranding were all accepted and TigerLime managed the change processes through to implementation and then were fully engaged in the subsequent portfolio sale process to Liberty Living in early 2017. I would recommend TigerLime’s services and would engage with them again on any future student accommodation transactions.”
James Lock (Managing Director of Real Estate) Blackstone LLP
“TigerLime were appointed by the Joint Administrators to manage two student accommodation schemes in Bradford. The team were quick to respond and helped the Administrators to understand the historical numbers and provide a forecast based on the information available. TigerLime rapidly deployed resources to ensure the assets were made Health and Safety compliant. Thereafter they developed a business case to rebrand and reposition the two properties. They presented a thorough plan for the two schemes which helped the Administrators when preparing a report to the lender and requesting additional funding, to help maximise their returns. TigerLime then executed a detailed action plan, maintained excellent reporting with us throughout the process and were fundamental to achieving the sale of the accommodation schemes.”
Jamie Burns (Director) PwC
“TigerLime were appointed to undertake an options appraisal for the University’s new Residential strategy. The team provided an excellent insight into the opportunities available to the University and were professional, engaging and creative throughout the whole process. I am very grateful to Sean and the team for their support and the final project outcomes, which are now being used to shape the future of residential services within the University.”
Mark Barry (Head of Commercial Services) Cardiff Metropolitan University
“We instructed TigerLime to undertake a strategic review of our student accommodation and they produced a first rate and comprehensive operational analysis. I would not hesitate recommending them for the quality of their work and the professionalism of their approach.”
Paul Hillier (Portfolio Manager) BP Investment Management
“U Student instructed TigerLime to conduct a full operational review at one of our sites, this was an in depth piece of work which was handled extremely professionally by Sean & Paul. The scope of work, timeline and methodology were clearly agreed at the outset, the whole process was executed very well, all staff involved were engaged correctly throughout and a robust and well structured report was produced and presented upon completion. We will continue to work with TigerLime and have no hesitation in recommending them, their in depth understanding and experience in our sector is invaluable”
Martyn Boak (Managing Director) U Student Group
“Victoria Hall engaged TigerLime to conduct a full operational review of one of our student accommodation halls in the North West. The TigerLime team conducted themselves with the utmost professionalism throughout the process; from detailing the scope of works, to dealing with our staff, through to presenting and discussing their finding with our board members. We have learned from the process and will act on the findings. We look forward to developing our relationship with TigerLime further and working again together.”
Patrick Cox (Investment Director), Victoria Hall
“TigerLime were engaged by the joint administrators of a large student accommodation property in the centre of Lancaster, on short notice and in difficult circumstances. They were able to respond quickly, professionally and with limited information, to minimise the impact for returning students. Throughout the trading period, TigerLime clearly understood and supported our strategy and managed day-to-day operations effectively, autonomously and appropriately, given the insolvent nature of the property owner. TigerLime maintained regular communication on matters important to us and liaised closely with us and our appointed property agents towards a successful sale of the property.”
Nick Reed (Director), PwC and joint administrator of Cable Street Investments Limited
“Selling a property that has been placed in administration is difficult, this situation can potentially be further exasperated when the incumbent remains managing the scheme. CBRE, appointed by PWC, were in exactly that position with Cable Street in Lancaster. With limited information available coupled with an unwilling vendor we were given no choice but to seek specialist management/operational advice from a third party trouble shooter (TigerLime). Sean Kelly and Paul Whittingham quickly established the failings of the former management team, sought solutions to outstanding issues and delivered credible solutions that assisted CBRE in the successful disposal of the property. TigerLime are consultants that have and will continue to be recommended to clients of CBRE who are seeking strategic student accommodation management advice.”
Nick Mullins (Senior Director) & Iain Selbie (Associate Director), CB Richard Ellis Ltd
“South Street instructed TigerLime to undertake an independent operational and management audit of The Pinnacles (Sheffield) which we manage on behalf of clients. Throughout the process their consultants, Paul Whittingham and Sean Kelly, acted in a very professional manner. The issues raised in the very thorough audit will be implemented throughout our portfolio and the cost savings identified easily outweigh the competitive fee. I would have no hesitation in recommending TigerLime. It was a pleasure dealing with people who have extensive hands-on experience of this niche market.”
Charles Kerr, Property Director, South Street Investment Management
“In a sector that is still maturing TigerLime have been able to provide us with a reliable, independent and comprehensive review of our management solution. They have been extremely thorough, cost effective and willing to work hard alongside our existing managing agents to improve our overall management solution.”
Patrick Carr & James Whidborne, Cordea Savills
“TigerLime have worked closely with Mainstay Group Limited, over an extended period of time, providing consultancy services for our Student Property Management division. Their contribution enabled us to carry out an in depth review of our systems and procedures, assisting us to ensure that we continue to offer a first rate management solution to our customers and clients.”
Sue Petri, Property Director, Mainstay Residential Limited
“I have worked with Paul Whittingham on two major privately developed halls of residence in Lincoln, where Paul was responsible for commissioning some 1800 bed spaces. Paul led the project team during the mobilisation phase through to receiving students through the door, implementing robust management systems and procedures. Each development provided a good student experience with appropriate systems and management protocols in place. Dealing with the expected teething problems of new buildings, Paul provided effective support to all resident students and maintained an excellent working relationship with the University of Lincoln. I would endorse the experienced approach Paul can bring to accommodation development projects in providing support to an effective student residential environment.”
Michael Ball, Residential Services Manager, University of Lincoln
“TigerLime has made a considerable contribution to the University of Bath in both Student Accommodation Consultancy and Client Project Management services during 2008 – 09. They have assisted the University on three student accommodation refurbishments, a new Arts project (up to RIBA Stage D) and the trial refurbishment of leased off-site student residences. TigerLime provide the University with a professional, specialist, and responsive service to suit our needs and we are very grateful for their input. We recommend their services.”
Martyn Whalley, Director of Estates, University of Bath
“I would like to record my appreciation for the professional way in which these projects [3 student accommodation refurbishments, value £7m] have been managed this summer. We are getting used to Westwood and Eastwood projects running to time and budget but this was probably the hardest phase yet and has been accomplished without major defects or ongoing issues. It is great to see how the lessons from earlier phases have been assimilated and improvements added as we have progressed. Thanks for all of your hard work in achieving this result.”
Patrick Finch, Director of Estates, University of Bath (now Bursar & Director of Estates, University of Bristol)
“I have known Paul Whittingham since 2004 where he was responsible for commissioning of The Junxion in Lincoln as developed by The Bournston Group. Paul worked closely worked with the developer to improve and refine their standard specification for the next development, which was The Pavilions at Ruston Way in Lincoln. Paul was able to use his technical knowledge and his experience of the student market to influence the fit-out specification and provision of management services within the 1300 bed development.
Paul and I have also worked together carrying out technical reviews of developments where he had been commissioned to establish management regimes and where the technical specification and finish was in need of improvement. Paul and I were able to establish a good working relationship on sites in a number of locations, including Loughborough, Leeds and Nottingham.
Paul has always made it clear what standards he expects from consultants and contractors and always works hard to ensure that the product which is delivered to him is delivered in the best possible condition so that it can, thereafter, be properly and effectively maintained.”
Trevor Smelt, Building Surveying Partner, Banks Long And Company
“TigerLime’s services had been recommended to the Markey Group as we were seeking assistance in growing our student accommodation portfolio. We continue to work closely with them and are very happy with the level of service, quality of advice and information provided to aid our strategic decisions.”
Tony Markey, Director, Markey Group